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Exercise hierarchical and/or functional responsibilities for heterogeneous teams in terms of technology and/or activity in order to guarantee the performance of industrial processes
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Manage his/her team according to SPS / SIM rules and the plant event cycle
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Be responsible for people management including: goal setting, performance management, skills development, recognition, engagement, well-being.
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Identify all medium and long term improvement potentials in all areas (lean diagnosis approach).
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Implement Schneider quality policy, define CS\&Q roles, targets and objectives within the entity.
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Interact regularly with customers to better understand their expectations and concerns.
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Represent the voice of the customer and promote the customer-centric approach within the entity.
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Influence their entity's decision making process to always take into account the voice of the customer (SPS, etc.).
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Contribute to the improvement of customer satisfaction and the achievement of quality objectives by defining, implementing and managing an action plan.
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Quality Excellence
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Execute processes related to Customer Satisfaction \& Quality (from issue to prevention)
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Manage the management of product returns (analysis and expertise center, if applicable)
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Promote quality excellence throughout the value chain
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Conduct relevant quality programs and methods (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvement.
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Consolidate all non-quality costs and drive improvement actions.
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Alert management to problems
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Contribute to the implementation of the customized supply chain.
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Be responsible for people management including: goal setting, performance management, skills development, recognition, engagement, well-being.
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Technical degree with experience or Bachelor's degree in Mechanical, Electrical, Industrial, or Quality Engineering.
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8 to 10 years of experience in an industrial mechanical and/or electrical assembly environment
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Advanced knowledge of MS Office, Excel is mandatory
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Ability to interact with production teams and support functions in a collaborative environment.
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Demonstrate leadership, problem solving, project management and communication skills. Manage through influence.
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Be a change facilitator
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Ability to evaluate and manage action plans based on overall priorities to achieve defined objectives Advanced French and English language skills (essential)
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Have experience in personnel management
