Permanent Full Time
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The Canada Operations (CanOps) Business Delivery team is looking for a Sr. Business Analyst who will report to the Manager -- Wealth Systems Support. The Sr. Business Analyst plays an important role that represents the business needs for Individual Wealth strategic initiatives.
The role is responsible for collaborating with various stakeholders to evaluate, identify, document, analyze and execute opportunities and business requirements within projects and initiatives to achieve operational excellence, ensure successful project/initiative delivery and improve the quality-of-service experience.
What you will do
- Critical analysis of projects and initiatives through effective stakeholder engagement to assess risk, determine viability and manage expectations to achieve the objectives of the business.
- Provides a combination of guiding, facilitation and design of test plans and criteria for acceptance testing of system changes, ensuring that overall testing effort represents business and system requirements
- Designing and implementing reporting and allocation strategies for data gathering, reviewing, and visualizing for BAU, project and initiatives.
- Contribute to the design, build, execute, and verification of automated and manual functional and non-functional tests, including test data requirements needed for test execution
- Establish and own business analyst review cycles for docu
- Ensure accuracy and completeness of work to maximize quality, build credibility, and improve productivity and efficiency through a process improvement lens.
- Conducts research and utilizes data, relationships and industry trends to make informed decisions and recommendations.
- Identify risks and escalate issues in timely manner
- Provides routine status updates and participates in defect triage and other testing meetings
- Direct own work through goal setting, time management and planning to meet project deadlines
- Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes
- Identify, recommend and champion improvement opportunities within the team.
What you will bring
- Degree in Business Administration and/or Business Analyst certification and/or Lean Six Sigma certification required
- 3 years in a business analyst, change management or process improvement related role.
- 3 years of experience in strategic delivery, with a proven track record of success in the financial services industry.
- Knowledge of Insurance and Wealth products and our business would be beneficial.
- Proven experience with ServiceNow and data visualization tools and concepts
- Experience in a project QA environment preferred, with understanding of testing principles and methodologies is preferred
- Demonstrated ability to positively affect change through influence and partnership
- Strong analytical, troubleshooting, problem-solving and follow-through abilities
- Ability to break down complex situations, identify and resolve root causes
- Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities
- Ability to rapidly acquire new knowledge and skills, and apply creative thinking to solve problems
Certification in project management is nice to have
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The base salary for this position is between $55,700 - $ 97,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact ***************@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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