Security Operations Centre Manager

ITjobs.ca • Calgary, Alberta, Canada • 2d ago

Job Description

Job Summary

The primary objective of the SOC Manager is to manage SOC operations for our external clients, in transition of service and/or in the run-phase of the service. This role is responsible to drive the day-to-day SOC operations to defend corporate networks from advanced and targeted attacks by providing threat monitoring and cyber defense services. The SOC Manager will work with the SOC Operations team with a focus on threat identification, incident response, cyber threat intelligence infusion, and mitigations---to ensure defensive resiliency.
Key Responsibilities:
Act as service delivery manager and Subject Matter Expert (SME) to the SOC team during the run phase of the service
Providing subject matter expertise and guidance on Sentinel design, implementation, log sourcing integration, UseCase development and trouble shooting
Providing subject matter expertise and guidance on incident response management and coordinating efforts across client and Accenture teams
Managing escalations, managing Daily Operations, resources, incident management and
Reporting and review of contractual metrics - KPI/SLA
Implement \& support security for client environments including implementation of technological solutions
Participate in business development activities (including responses to RFP/I/Q)
Champion continuous service improvement and drive automation efforts
Contribute to people-related activities, including development, coaching, recruiting, training, and retention. Foster a culture of learning, continuous improvement
This role will require the incumbent to be located in Calgary.

Qualifications

At least 10 years of experience an information/cyber security role focused on security monitoring and analysis, including management of security operations.
Deep expertise in Microsoft Sentinel, KQL, and Microsoft Defender for Endpoint.
Skilled in threat hunting, detection engineering (MITRE ATT\&CK), and incident response.
At least 3 years' experience managing security operations (e.g., SOC, Incident Response, Vulnerability Management, EDR, Cloud Security, Threat Intelligence) including onshore/offshore teams with a view to enhancing operational efficiency and threat detection.
Extensive experience of working directly with client stakeholders as a single point of contact, managing escalations and driving remediation initiatives
Strong communication skills, including client management, root cause analysis, and tabletop exercises.
Experience managing contractual reporting (weekly, monthly, ad hoc), presenting findings clearly and professionally to the client as needed.
Must be located in Calgary. Will need to be in the office 2-3 days per week.

Nice To Have Skills

Bachelor or college degree in Computer Science, Telecommunications or Information Security or equivalent work experience
Security Certifications eg CISSP or CISM
Prior experience working for professional services firms strongly preferred

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