Branch Manager, Commercial Insurance

BrokerLink • Edmonton, Alberta, Canada • 1d ago

Description :

Flexible health and dental insurance benefits package
Personal Spending amount to invest in your healthy lifestyle
RRSP - Registered Retirement Savings Plan with Company matching
ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
'Dress for your day', dress according to your daily schedule
Competitive compensation package with bonus aspect
Employee discount program, including Apple, Bell, Rogers and more!
Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2024

What the Role Entails

Build and lead a highly engaged team.
Drive growth and deliver second to none customer experience.
Work with your management team and peers to develop business strategies which deliver outperformance.
Implement and execute on these plans by leveraging your team's talents and skills sets and through regional collaboration.
Contribute to driving growth and brand awareness in your Territory, by planning and driving marketing initiatives.
Accountable for overall recruiting and staffing of your team.
Responsible for managing, coaching, and developing your team. This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the team.
Building and executing Engagement Action Plans. Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
Responsible for ensuring that quality of service meets expected standards.
Examine customer experience and implement tools and programs to enhance their experience.
Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
Develop and maintain strong working relationships with our key insurer partners.
Assist in preparing and monitoring all branch level operating and expense budgets

The Successful candidate will have:

Leadership and management experience in insurance brokerage operations.
Strong track record of leading highly engaged teams across multiple locations.
Experience leading in a hybrid environment.
Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2) required.
Understand the needs of the customer (internal and external).
Strong communication and negotiation skills.
Strong team player and collaborator.
College or university degree in related area or commensurate work experience preferred.
Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders.
Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
Required to travel within the Region as needed.

BrokerLink

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