Job Description: Responsibilities:
- Coordinate employee work assignments to achieve inbound and outbound service requirements
- Direct achievement of performance objectives related to productivity, quality, service, and safety
- Monitor workflow, work completed, error rates and related metrics and takes corrective action
- Ensure procedures are observed, implemented, and enforced
- Confirm quality and inspection process is accurate and excess costs are eliminated
- Ensure safe working environment and follows safety regulations
- Maintain accurate time, attendance, and performance management records
- Maintain positive employee relations and morale
- Recommend performance management actions
- Assist in developing and documenting warehouse processes
- Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
- Process returned merchandise
- Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
- Develop and implements training certification programs and ensures warehouse employees receive training
Qualifications:
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High School Degree or Equivalent required
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Fork Lift Certification preferred
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2+ years warehouse and distribution operations experience
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1 year experience leading warehouse associates
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Ability to operate a forklift or have the ability to obtain a forklift certification
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Strong knowledge of inventory control processes
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Knowledge of electrical, construction or mechanical products
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Strong communication and interpersonal skills
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Strong time management skills
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Basic computer skills
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Attention to detail
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Ability to learn and use business planning systems
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Resolve problems in a timely manner under stressful situations
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Comfortable working in a team environment
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Ability to operate hand and power tools and equipment
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Ability to anticipate and prepare for customer needs
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Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
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Work may require excessive bending or stooping.
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Employee required to climb ladders.
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Employee required to use hand tools.
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Employee uses heavy machinery (e.g., forklift, etc.).
About Us: About the Team:
WESCO International
