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Minimum of 5 years of experience managing cross-functional projects and stakeholder groups
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You have experience in health contact center environments and tools
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Have worked with AI tools to generate insights based on calls and chats
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Consulted on and managed programs through influencing and negotiating
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Demonstrated proficiency in leading business process improvements delivering significant value to an organization
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Experience with the AI Tools offerings in Google Cloud Platform
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You are a self-starter with a passion for working in a dynamic, high performance culture
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You can play the role combining your exceptional collaboration, relationship management, influencing and negotiation skills with your compelling storytelling and an ability to present to executive audiences
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Leveraging your financial \& business acumen you will have the ability to comprehend the business value and speak to leadership in terms they understand
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Recognized for being clear, concise and influential in all aspects of communications (verbal, written, presentations)
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Able to manage all aspects of high risk/complexity projects over the entire life cycle (initiate, plan, execute, control, close)
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Known for bringing spirit of teamwork and collaboration to everything you do
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Agile learner with the ability to operate at the intersections of big ideas and small details, thinking and doing, boldness and humility, leading and following
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You are comfortable with data management and leverage analytics to drive solution identification and decision-making
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You demonstrate subject matter expertise when providing updates for senior leaders
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PMP/ Agile Certification
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Experience with the data offerings in Google Cloud Platform
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Knowledge of cloud platforms (Google Cloud, AWS, Azure) and source control (GitHub).
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Exposure to data privacy and security principals
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Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
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Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
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Generous company matched pension and share purchase programs
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Opportunity to give back to communities in which we work, live and serve
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Career growth and learning \& development opportunities to develop your skills
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And much more ...
