Business Advisor, Lethbridge

ATB • Lethbridge, Alberta, Canada • 8h ago

About the role Accountabilities

You demonstrate a broad knowledge of finance, business management, and the local and global marketplace, including competitors and key players in the value chain, which allows you to provide relevant advice to our customers.
You proactively take an informal leadership role by influencing and advising on established and new thinking, processes, and issues that support the advancement of the EFS Strategy.
You provide the client with access to self service options, set them up on digital platforms whenever possible, and serve them through the channel of their choice.
You translate annual business targets/metrics into actionable activities and routines.
You are a trusted partner who can identify a business' strengths and frame opportunities to determine the full partnership potential with ATB.
You lead programs or initiatives that improve ATB's presence and reputation within the community, and take on leadership duties as required during the absence of formal leaders.
You have a thorough understanding of Risk Management policies and procedures.
You are consistently and confidently able to fulfill our customers' everyday banking needs through connecting them to the right products, services, and partners.
You foster discussions and collaborative efforts around best practices while integrating them into the execution of your strategic plan and day to day routines.
You hold to your commitments, and set clear priorities and realistic timeframes.

Your Attributes:

You have exceptional customer service skills, with a demonstrated ability to establish and maintain professional relationships.
You have in-depth analytical and problem solving skills, as well as data-driven decision making, with a customer-oriented approach.
You are a fluent communicator who can adapt communication style and methods to best suit your audience (verbal, written, \& digital).
You have amazing attention to detail and follow-through skills.
You have expert knowledge of banking practices and regulations is a must have.
Post-secondary degree/diploma in finance, business administration, or a related field.
5 years of relevant experience and/or certification in a related field of study desirable.
3-5 years experience in retail and business banking.

ATB

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