Concierge

Sienna Living • Woodbridge, Ontario, Canada • 3h ago

Description :

Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
Providing clerical and computer support to all managers as requested.
Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
Performing other duties as assigned.

Must haves:

Completion of grade 12 education.
Excellent verbal and written communication skills.
Positive attitude and proven customer service skills through related work experience.
Proven organizational skills and ability to multi task.
Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
As part of legislative requirements, all successful candidates must meet the provincial police check and tuberculosis screening requirements as applicable.
All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.
Additional applied courses i.e. office administration preferred.

Sienna Living

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