Job Description: The opportunity Key Responsibilities:
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Lead the recruitment, development, and retention of a high-performing, diverse team across business analysis and quality assurance functions.
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Provide coaching, mentorship, and growth opportunities to team members, driving performance and career development.
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Champion a results-driven culture, ensuring teams take ownership of outcomes and collaborate to deliver value to clients.
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Establish and promote best practices for business analysis, technical delivery, and quality assurance across the region.
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Shape and nurture the departmental culture in alignment with Quantexa's values and regional goals.
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Collaborate with in-country leadership to drive regional alignment and integration with the company's strategic vision.
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Lead by example, fostering accountability, collaboration, and innovation across all teams.
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Oversee the Business Analysis function, ensuring alignment with client business needs and project goals.
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Ensure the technical delivery function addresses real-world challenges by bridging the gap between developers and clients.
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Collaborate with senior technical stakeholders and delivery managers to ensure that both business requirements and technical solutions align seamlessly.
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Oversee resource management, ensuring efficient allocation for internal and partner-driven projects.
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Lead client workshops and strategic functional design sessions to provide assurance in the technical and business solutions being developed.
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Manage risks, escalations, and quality assurance processes to ensure that client deliverables exceed expectations.
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Act as a key point of contact for clients, addressing any concerns and proactively resolving challenges.
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Ensure that technical solutions are continuously refined and optimized to meet client goals and enhance long-term partnerships.
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Promote innovation within the region by leading the development of new features, technical capabilities, and methodologies that improve the delivery of solutions.
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Foster an environment of knowledge sharing, ensuring that best practices and lessons learned are consistently implemented across teams.
Requirements: What you'll bring.
- Proven ability to lead both business analysis and technical delivery teams in a fast-paced, client-focused environment.
- Strong background in managing the full project lifecycle, from strategic business analysis to technical solution implementation.
- Exceptional leadership skills with experience in driving high-performance teams and developing talent.
- Deep understanding of data analytics, business process modeling, and technical problem-solving in data-intensive environments.
- Ability to engage with both technical and non-technical stakeholders, ensuring clear communication and alignment.
- Strong problem-solving and analytical capabilities, with a track record of delivering innovative solutions in complex scenarios.
- A strategic thinker with the ability to balance both short-term goals and long-term vision.
Benefits: We offer:
- Competitive salary
- Company bonus
- 100% RRSP match up to 5%
- Competitive annual leave, plus your birthday off, parental leave, PTO, and observed holidays
- Comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being
- Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care
- Regularly bench-marked salary rates
- Well-being days
- Volunteer Day off
- Work from Home Equipment
- Free Calm App Subscription #1 app for meditation, relaxation and sleep
- Continuous Training and Development, including access to Udemy Business
- Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy
- Employee Referral Program
- Team Social Budget \& Company-wide Socials
Our Mission
Quantexa