Our Values What you'll do:
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In this role, you will be responsible for delivering brand-new products, driving data-led experiments and iterating existing experiences. We want to find someone who is curious, can learn quickly, think creatively, and work collaboratively.
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User Research and Analysis: Conduct user research to understand customer needs, behaviors, and pain points. Analyze data to inform product decisions and improve user experience. Conduct in-depth market research and user analysis to identify opportunities for payments products.
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Unify product strategy: Set the vision and direction for the product. Identify opportunities for cross-product collaboration, standardization and unification of various product lines and execute agreed-upon strategies. Own the Product Line Operating Reviews on a quarterly basis.
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Own the Product Development Life Cycle: Lead product end-to-end as part of dedicated squads throughout the entire development cycle, including top-end discovery and go-to-market.
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Be the expert on the product and customer: Know the product inside and out and understand who is using it and what they need to accomplish. Participate in market and technical design sessions, prototypes, and iteration planning meetings to build a product high in utility and adoption.
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Collaborate across a complex cross-functional environment: Lead and influence across teams to ensure alignment and prioritization, ultimately resulting in timely tactical decision making to advance our objectives.
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Identify progressive product features leveraging forward thinking technology, data, and tools, including ML or AI, that will provide a significantly differentiated value to the Versapay network suppliers and buyers helping them to drive significant efficiencies in accounts receivables.
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Drive progress: Lead the development process from ideation to launch, including requirement gathering and product requirement documents, technical specifications, user testing, and launch strategy. Define and prioritize the product/feature backlog, develop epics, and write user stories. Create customer facing and internal documents, presentations, articles, and training.
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Continuous Improvement: Foster a culture of continuous improvement by regularly seeking user feedback, conducting usability studies, and staying up-to-date with UX best practices and methodologies.
What you'll bring to the team:
- 5+ years of experience in product management
- Bachelor's Degree in related field and/or relevant professional experience
- Experience working in B2B, fintech, or payments processing space
- Experience with the following: Jira, SQL, Product Analytics tools (like Heap, Mixpanel, and/or Amplitude)
- Proven track record of successfully launching and managing payments products in a competitive environment. Built APIs, products and complex systems at scale
- Passionate about your customers and advocating for what is best for them.
- "Builder" Mentality: Entrepreneurial and scrappy mindset. Ability to thrive in ambiguous environments with a track record of defining and executing net new initiatives. A desire to solve problems with no obvious path forward.
- Excellent communication skills, both written and verbal, along with experience presenting to C-level leadership and managing stakeholders. Ability to communicate both persuasively and collaboratively across partners to deliver outstanding results. Demonstrated ability to distill complexity for both technical and business audiences.
- Possess deep analytics thinking and proven ability to interpret information to inform decision-making.
What will make you stand out:
- Ability to use an API client like Postman/Insomnia to verify API interactions.
- Ability to query databases to inspect/interpret data
- Possesses a system thinking skill set and mind set to the functional design of the product
Versapay