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Develop and execute Compass One Enviornmental Service Management program
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Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
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Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
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Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
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Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH\& S committee, H\&S training and audits.
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Ensure all Compass One staff is appropriately trained in and follow infection control programs.
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Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
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Attend client meetings as applicable to the areas in housekeeping and laundry.
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Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
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Active participation in the Health and Safety Committee for the facility.
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Interact with suppliers and vendors as it relates to housekeeping and laundry services.
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Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
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Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
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Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
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Recommend equipment and supplies needed for housekeeping and laundry operations.
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Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
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Participate in the completion of the Balanced Scorecard for the unit.
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Meet and check-in with the client on a regular basis and attend meetings as requested.
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Take the lead and coordinate schedules for special environmental projects.
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Post-secondary education an asset.
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Three years of management experience in healthcare, facilities, environmental services or related.
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Excellent communication skills, both verbal and written.
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Proficient computer skills, specifically with Windows.
