The Drake has been a part of the community and our guests' lives since 2004. Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food drink and special events. To this day, we're the destination for the curious. At The Drake, we celebrate emerging music and art, serve food and drinks that reimagine the classics, and inspire our team and guests to embrace fresh perspectives. We're more than a place to sleep, eat drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all.
This fast paced, high-volume, food and wine driven property is currently building upon our group of exceptionally talented hospitality professionals and is seeking a new Food Beverage Manager to join the team. This role provides a unique opportunity for an experienced, passionate and innovative manager who is looking for a rewarding hospitality career and exceptional opportunities for advancement.
We are seeking a candidate with a combination of skills and experience that include operational excellence in a high volume business, as well as a proven track record for outstanding food beverage service, a solid understanding of event management and natural abilities as a motivating and inspiring team leader. The ideal candidate will bring management experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance. We are hiring a genuine and natural leader, who believes in the art of hospitality, building a fun and dynamic work environment and who takes great pride in the offerings at Drake.
Responsibilities
- Understanding, adhering to, and executing all F B operational policies procedures, standards and training programs
- Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve
- Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters
- Monitoring and managing service, quality, health safety and cleanliness
- Ensuring that AGCO, municipal, and provincial laws are being adhered to
- Working in tandem with the host team to ensure all reservations are input correctly and honored in a timely fashion, to maximize restaurant yield and guest experience
- Ensuring that during all of our services, each of our guests are treated with respect and care
Minimum Requirements
- 3-5 years of progressive management experience in a high volume fine or casual dining environment
- WSET or similar certification preferred.
- Smart serve certified
- Experience with 7rooms, Silverware, Microsoft Office, and Outlook a bonus
- Awareness of and interest in current culinary trends in the marketplace
- Extensive food beverage knowledge a must
- Demonstrated track record in achieving set objectives in sales labor cost management
- Understanding of financial P L statement and how to effectively manage our variable costs
- Previous experience in ensuring employee retention through active engagement and encouragement of staff to build strong team spirit
- Experience working within various FOH restaurant roles as part of management progression a bonus
- Experience in dealing with multiple departments as it relates to the running of a restaurant e.g. marketing, R M, finance etc.
- Demonstrated patience, tact and diplomacy while leading and working alongside a diverse team of industry professionals
- Excellent interpersonal and communication experience, both verbal \& written
- Excellent time management skills to balance both administrative tasks and floor management
- Demonstrate a drive and motivation for professional development
- Ability to follow up and follow through with assigned tasks and deadlines to completion
- Ability to multi-task, remain cool and keep up in a fast paced environment
- The successful candidate will strike a balance between active floor management and organized and effective execution of administrative duties.
- Genuine interest in providing a superior guest experience and in the hospitality industry
- Must be available to work evenings as a Closing Manager (at least 3-4 evening shifts)
- Flexible to work evenings and weekends and holidays
We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training development support and many other unique perks as a part of joining the Drake team.
The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers and immigrant persons; 2SLGBTQIA and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.
