- Opportunity to support the vulnerable sector and make a difference in someone's life
- Work in an inclusive culture, with a supportive and diverse team and have access to management who really care
- Growth opportunities within department.
- Participate in performance reviews, recognition programs, service awards, office events and other celebrations
Position Responsibilities:
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Receive and dispatch orders in a timely manner
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Prioritize messages and calls according to urgency and importance
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Maintain a comprehensive record of communication
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Enter data in computer software and maintain logs and records as requested
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Address problems and requests by transmitting information or providing solutions
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Monitor the route and status of drivers/vehicles to coordinate and prioritize their schedule
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Provide drivers information regarding orders, traffic obstacles and other requirements
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Outsourcing of services in the most effective manner to meet daily requirements
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Communicate with drivers to remind of proper vehicle conditions and defensive driving
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Initiate action to improve performance
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Coordinate with internal departments as required
Position Qualifications:
- High school diploma or equivalent (GED)
- Minimum of 1-3 years dispatching experience considered an asset
- Excellent verbal and written communication skills
- Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
- High ability to pleasantly and professionally converse with individuals on the phone, transfer information accurately into company software and maintain high accuracy.
- Flexible to work 42.5 hours a week between the hours of 9:00am to 6:00pm Monday-Friday
Rapid City Transportation
