Director of Operations [The Drisdelle Team - Keller Williams Capital Realty]
Job Title: Director of Operations
Company: The Drisdelle Real Estate Team
Location: Fredericton, New Brunswick
Start Date: May-mid May 2025
Compensation: $70,000-$75,000 Starting Salary Bonuses, Benefits \& Incentives
Minimum Requirements: Minimum 5 years of relevant leadership, operations, or administrative experience
About Us
The Drisdelle Team is a top-producing, growth-oriented real estate team based in Fredericton, New Brunswick. Known for our client-first approach and strong community ties, we are committed to delivering exceptional service while fostering a collaborative, supportive team culture. As we continue to grow, we are seeking a driven and dynamic Director of Operations to join our leadership team and help guide the next phase of our success.
Position Overview
We're looking for a team player with a positive attitude, strong leadership instincts, and a passion for process and implementation. The Director of Operations will take charge of the day-to-day operations of the team, ensuring everything runs smoothly behind the scenes. This is a high-accountability role for someone who thrives in a fast-paced environment and enjoys creating systems, managing people, and making things happen.
Work Environment \& Schedule
This is a full-time, in-office position based in Fredericton, NB, with some flexibility for off-site work when appropriate.
Key Responsibilities
- Oversee daily operations and team systems
- Organize and lead team meetings and planning sessions
- Coordinate and execute client and community appreciation events
- Spearhead client care initiatives and maintain a consistent client experience
- Manage and optimize CRM and database marketing plans
- Supervise transaction coordinators and subcontractors
- Implement new systems and ideas to improve efficiency and performance
- Support team growth through structure, accountability, and communication
In The First 90 Days, Success Looks Like
- Learning and understanding the team's systems, tools, and workflows
- Building strong relationships with team members, clients, and external partners
- Taking ownership of day-to-day operations with confidence and clarity
- Identifying areas for immediate improvement and acting on them
- Demonstrating initiative, leadership, and alignment with the team's core values
What We're Looking For
- 5 years experience in a similar position
- Strong organizational and leadership experience
- Tech-savvy, especially with CRM systems and digital workflows
- Excellent interpersonal and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working independently and as part of a team
- Real Estate Experience Is An Asset, But Not Required
- A growth mindset and willingness to learn continuously
Team Culture \& Core Values
We're a tight-knit team that values collaboration, respect, personal growth, and ownership. We believe in creating an environment where every team member is empowered to do their best work, contribute meaningfully, and grow professionally. Ongoing training and coaching are built into our culture, and every voice matters. We celebrate wins, support one another, and stay focused on delivering excellence to our clients and community.
Compensation \& Benefits
Starting Salary: $70,000 - $75,000, based on experience
Bonus Structure: Performance-based incentives tied to sales, revenue, and profit goals
Time Off: 4 weeks of paid vacation annually
Benefits: Healthcare benefits
Professional Development: Ongoing coaching, support, and growth opportunities
How To Apply
Interested candidates should submit a resume and references to ************@kw.com. A multi-step interview process will begin immediately. All applications and personal information will be kept in strict confidence.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources Services
