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Competitive salary, comprehensive health and dental benefits
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Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
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Flexible work from home arrangements supporting employee work life balance
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Inspiring leadership and opportunities for professional growth
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Supportive \& dedicated Safety Health \& Wellness team \& Pandemic Response team
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Interprofessional collaboration with our Professional Practice Research \& Education Team
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Provide oversight and direction to CSWs in accordance with policies, procedures and Collective Agreement
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Champion and promote new and updated initiatives and act as a resource for new roll outs and ongoing compliance with policies and procedures
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Facilitate team meetings utilizing adult education principles
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Address, investigate and resolve a wide variety of concerns and complaints using the internal safety reporting system
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Partner with Safety Health Abilities and Wellness team on OH\&S investigation and the implementation and management of return to work plans.
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Track and trend KPIs to meet/exceed benchmarks and improve overall performance
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Partner with the Personal Support Managers to identify current and future CSW capacity needs (Supply vs. Demand) and participate in the development of an action plan to satisfy requirements
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Interview, select, hire and employ an appropriate number of CSWs
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Lead Orientation and Onboarding of new employees
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Ensure compliance company policies, procedures and the Collective Agreement
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Consult with Labour Relations Advisor(s) as required
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Review performance data to monitor and measure branch productivity, goal achievement and effectiveness
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Participate in the development of action plans to ensure strategic goal accomplishment
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Education in a health care related field required; RPN/ RN designation required
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Previous health care supervision and management experience required
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Outstanding interpersonal relationship building and employee coaching and development skills
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Demonstrated ability to lead and develop a team
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Ability to communicate (oral and written) effectively and professionally with both internal and external patients
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Proven ability to work in a fast paced, multi task environment
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Exceptional critical thinking skills
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Excellent judgment, tact and diplomacy skills
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Experience working in a unionized environment is an asset
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Working knowledge of MS Office software application
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Ability to work non-traditional and on call hours
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Bilingualism is an asset
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Experience with InterRAI assessment tools is an asset
