JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: As a Regional Operations Manager, you will be the key point of contact for all aspects of facilities management within FM groups. You'll oversee daily operations, manage teams, ensure effective site management, and maintain strong client partnerships. Your role involves leadership, budget management, vendor relations, and ensuring compliance with regulations while driving operational excellence.
Travel will be required up to 40% of the time within specified portfolio.
Your day-to-day tasks will include:
- Utilize your exceptional people management skills to provide leadership and coaching to your team members on a daily basis.
- Support the development and management of capital and expense budgets, working closely with client representatives.
- Monitor financial variance reporting to align with client goals.
- Manage work orders, flags, and maintain timely progress of work.
- Maintain daily communication with clients and other stakeholders to ensure work is completed on time.
- Verify completion of all work to satisfactory standards.
- Assist in the development and implementation of annual management plans for buildings.
- Drive vendor performance through quarterly onsite inspections and meeting with vendors to review project scopes.
- Collaborate with clients onsite to address challenges or vendor issues.
- Ensure compliance with all governing laws, codes, and regulations.
- Lead the management of PM work orders for inspections and scheduled maintenance.
- Partner with MES to ensure high-quality work order performance.
- Identify and escalate safety and risk-related issues to prevent incidents, working closely with EH\&S and the account management team.
- Manage vendor relationships to ensure service levels are met.
- Set priorities for technician teams based on client objectives.
- Oversee procurement of materials and document purchases in Abukai and CMMS.
- Manage the operation, staffing, performance, and development of the dedicated technician team.
Desired experience and technical skills:
Requirements:
- Bachelor's degree in Facilities Management or related field
- Minimum 7 years of experience in facilities management, preferably in a corporate environment
- Strong proficiency in MS Office and MS SharePoint
- Skilled in CMMS (Computerized Maintenance Management System)
- Excellent leadership and people management skills
- Strong client relationship management abilities
- In-depth knowledge of facilities management practices and industry trends
- Proficiency in budget management and financial reporting
- Experience in vendor management and performance optimization
Preferred:
- Advanced degree in Business Administration or Facilities Management
- Professional certifications in Facilities Management (e.g., FMP, CFM)
- Experience with sustainability and energy management initiatives
- Knowledge of health and safety regulations in facilities management
- Proficiency in data analysis and performance metrics tracking
- Experience with large-scale, multi-site facility management
- Demonstrated success in implementing process improvements and cost-saving measures
Estimated total compensation for this position:
132,200.00 -- 175,800.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site --Sacramento, CA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
-
401(k) plan with matching company contributions
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Comprehensive Medical, Dental \& Vision Care
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Paid parental leave at 100% of salary
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Paid Time Off and Company Holidays
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Accepting applications on an ongoing basis until candidate identified.
