Responsibilities
- Working as a Third-Party Administrator directing field adjusters in the investigation, analysis, and direct oversight of nationwide liability claims.
- There will also be the opportunity to expand responsibilities into other lines of business such as first party property and inland marine claims; experience in these lines of business is an asset, though not required.
- Promptly communicate with Lloyd's of London brokers and underwriting and claims personnel of other Carrier clients to provide outstanding customer service and results.
- Promptly communicate with insureds, claimants, retail agents, general agents, independent adjusters, and attorneys as necessary. Strategize and take action to obtain the best possible results for claims.
- Must be able to review insurance policy coverage and prepare reservation of rights or declination letters when appropriate.
- Be an organized, effective communicator, and possess excellent analytical, writing, negotiation, and follow-up skills.
- Prepare proposed expense and loss reserve/settlement reports that exceed authority for submission to insurers and Lloyd's Managing Agents.
Qualifications
- Post-secondary education.
- Ideally at least 5 years of liability claims experience; experience in other lines is an asset, though not required.
- Ability to read, understand, and apply policy terms.
- Insurance designations and commitment to ongoing insurance education preferred.
- Exemplary customer service.
- Ability to accurately handle a full case load in a fast-paced environment.
- Outstanding organizational skills and maintenance of diary system.
- Competence in using MS Word, MS Excel, MS Outlook, and the ability to learn new IT applications such as carrier or TPA systems.
About Our Company
Kaufman Claims is a subsidiary of the H.W. Kaufman Group. Our family of companies comprises a vast network of over 50 offices across the globe. From brokerage, underwriting, premium financing, and real estate to claims and loss control, together we are shaping the future of insurance.
