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Build Your Career at Home
As our IT Systems Support, you will be responsible for maintaining a stable, productive, secure, and effective systems environment for the BeautiTone Paint \& Home Products Division. Led by the Financial Planning \& Analysis Manager, this opportunity suits someone who has excellent customer service experience and analytical skills, with prior IT system knowledge.
Ready to make an impact in a new role? Here's how:
- Utilize Visual Studio to maintain and create applications that provide system users with information to perform their day-to-day job functions.
- Assist all stakeholders in maintaining the current systems environment, including system users, third-party providers, and corporate staff.
- First point of contact for information technology requests such as new user set ups, troubleshooting hardware and software issues, and requests for information.
- Generate ad-hoc queries and reporting for system users.
- Maintain documentation of processes and procedures related to Oracle ERP system and supporting custom applications.
- Maintain listing of system users, local computers, printers and other peripheral devices, including switch locations, network port numbers and server identifications.
- Act as liaison for corporate information technology support when changes are required, such as network or server upgrades, or new devices are required.
- Participate in weekly Desktop Support meetings with representatives from all Home Hardware Dealer Support Centres.
We're Looking For
- Post Secondary education in Information Technology or related field.
- Minimum of 3-5 years of experience in IT support.
- Understanding of databases (Oracle, Access, SQL Server) and SQL.
- Experience with Windows forms programming VB.Net or C#.
- Experience with Oracle ERP system and standard modules.
- Ability to troubleshoot hardware and software issues related to computers, printers, and other peripheral devices.
- Flexibility to work extended hours as required.
- Ability to build effective working relationships throughout the organization.
- Ability to operate independently and as part of a team.
- Excellent problem-solving skills and ability to work under pressure.
How We'll Make You Feel At Home
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Competitive earnings opportunity.
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Annual Incentive/Bonus Program.
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Comprehensive Benefits Program including:
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Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
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Defined Contribution Pension Plan with Company Match, and choice of contribution level.
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Group RRSP.
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Discounts from our corporate retail stores.
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Home \& Auto Insurance discounts.
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Competitive vacation time.
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Personal and sick time.
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Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Canadians call us Home Hardware. We call it Home.
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