Company Description
- Base salary $60,000-$70,000 depending on experience!*
Schedule :
- Monday to Friday 8am - 5pm
Pave your career at Techo-Bloc:
Career Growth and Recognition:
Performance-Driven Rewards:
Financial Stability:
Collaborative Company Culture:
Perks and Benefits:
- Group insurance \& RRSP with employer contribution
- 24/7 telemedicine \& Employee Assistance Program (EAP)
- Inhouse leadership development and coaching
- Training \& Development Programs
- Considerable referral bonuses
- Discounts on Techo-Bloc's products
- Healthy snack-filled kitchens
- Techo-Bloc branded swag
- Free parking
- Employee Recognition Events
- English and French courses available as needed
Here's an overview of your daily tasks:
- Analyze customer orders and accounts to propose the optimal solution to save time and money;
- Process customer orders received by phone, e-mail, fax and online orders, for the Canadian and US markets;
- Manage inventory transactions and logistics requests using various systems and software tools;
- Respond to inquiries from our customers and sales team on product availability and recommend alternatives and solutions based on their needs;
- Follow up with our customers on outstanding orders that have not been collected;
- Work with the sales and marketing team to coordinate product delivery dates to our customers.
A day in the life:
Qualifications
- Strong customer service skills with a passion for service and making every customer contact one's own ;
- Excellent problem-solving skills, positive attitude and attention to detail;
- Excellent bilingualism (French and English), both spoken and written (English is required to service our customers in the U.S.);
- Ability to multi-task, coordinate, prioritize and follow through within deadlines;
- Proficiency in Microsoft Office Excel and Word;
- Self-motivation, initiative and ability to learn quickly;
- Knowledge of systems and software for inventory transactions and logistics (e.g. Microsoft Dynamics AX), an asset.
We thank all applicants for their interest; however, only those whose applications are considered will be contacted. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.
