At CAAT, we're passionate about what we do. And it shows!
Here, you'll find a cultural spark in everything we do -- from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve -- from education institutions to major corporations and household brands. And we're just getting started. Driven by core values and a shared purpose, we're fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we'd love you to be a part of it.
About the Role:
Reporting to the Director, Software Engineering, you will provide primary and secondary Business Systems Analyst support for a suite of business systems through issue tracking, problem determination and resolution, documentation, testing and change management. You will ensure that systems are kept up to date as required by coordinating system upgrades with the system users to test. You will ensure all systems conform to CAAT's IT General Controls.
You will also be responsible to support the acquisition, development and implementation of new business systems. This will involve providing support for all phases of assigned system development and implementation projects. Your expert opinions and ideas throughout the project will be encouraged and solicited.
As the Newest Member of our Team, You Will:
- Collaborate with business stakeholders and cross-functional development teams to elicit, document, and analyze business requirements for new projects, system enhancements, or process improvements.
- Translate business requirements into detailed functional specifications for IT development teams.
- Write clear and concise, quality acceptance criteria for all user stories, bugs, and requirements related items.
- Create and maintain process flowcharts, data models, other visual representations and requirements specification documents to illustrate current and proposed solutions.
- Assist in the design of technology solutions that align with business requirements.
- Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of project objectives, status, and issues.
- Document and present findings and recommendations to management concisely.
- Aid in the testing process by reviewing and validating test cases, participating in testing support activities, and documenting test results. This may include functional, user acceptance, and regression testing.
- Help business stakeholders prioritize and manage changing requirements.
- Collaborate with security and compliance teams to address vulnerabilities and mitigate risks.
- Ability to bridge the gap between business requirements and technical solutions while actively contributing to process improvement and organizational efficiency.
- Analyze the viability of the solution to meet delivery timelines, and quality.
- Support one or more business processes, requiring integration of technical solutions that may cross multiple functions of the business.
- Work with business partners to align technology solutions with business strategies.
- Support all technical teams throughout all phases of the project.
- Drive end to end delivery working with the integrated development and QA teams ensuring delivery stays on track, defects.
To Succeed, You Bring:
- University Degree (preferably in computer science, Engineering, or Information Technology).
- 5-7 years of experience as a Business Systems Analyst with a significant portion in pension systems. This experience should include a proven track record of successfully managing initiatives.
- In-depth understanding of Canadian pension regulations, compliance and industry best practices.
- Expertise in pension software systems, database management and Azure Cloud technologies.
- Proficiency in business analysis methodologies, tools, and techniques.
- Knowledge of Oracle DB, SQL Server and Azure cloud technologies.
- A solid understanding of software development methodologies (Agile and Waterfall), and integration methods.
- An in-depth understanding of business processes, industry trends, and the ability to align technology solutions with long-term business goals.
- Extensive pension knowledge (SME) is preferred.
- CSPO, CSM and/or IIBA certifications are nice to have.
At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We're incredibly proud of our people and the remarkable impact they have as catalysts for change. We're committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you'll enjoy:
- Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
- Comprehensive \& Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, and comprehensive benefits to wellness incentives a defined benefit pension plan -- we have you covered.
- A Place to Collaborate and Win: We've built a lively environment where creativity and open communication thrive. It's why we're consistently recognized as one of 'Canada's Most Admired Corporate Cultures' , one of 'Greater Toronto's Top Employers' , and one of the 'Best Places to Work'.
- Work that Truly Matters. You're giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.
Learn more about us by visiting www.caatpension.ca/careers
Diversity, Equity, Inclusion, and Belonging (DEIB):
DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.
CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.
