Sales Support Coordinator

Kinetic Search Group • Calgary, Alberta, Canada • 18h ago

Our Client, based in North Calgary, is seeking a dedicated and detail-oriented Sales Support Coordinator to join our dynamic and fast-paced sales office in Calgary. This role is crucial in ensuring smooth operations, supporting the sales team with administrative tasks, and delivering exceptional service to our clients. The ideal candidate will be highly organized, adaptable to changing priorities, and proactive in their approach. This position requires strong communication skills, managing multiple tasks efficiently, and a commitment to maintaining a collaborative and positive team environment.

Responsibilities

The Sales Support Coordinator will assist the sales team with a variety of administrative and coordination tasks, including but not limited to:

Document Preparation \& Management:

Prepare and submit equipment submittal drawings for review by mechanical consultants.
Follow up with customers regarding outstanding submittal drawings to ensure timely processing.
Utilized and managed PDF editing software and document control platforms (e.g., Nitro, Adobe, Bluebeam) to edit and distribute documents effectively.

Communication \& Coordination:

Serve as a liaison between internal teams, clients, and external stakeholders through written and verbal communication.
Provide clear and professional correspondence via email, phone, and in-person interactions.
Offer feedback and recommendations to enhance workflow efficiency within the role.

Project \& Bid Support:

Assist with entering new bids into project management software, ensuring accuracy and completeness.
Track and update project details, including addendums and scope changes, through various platforms such as Outlook, OneDrive, Dropbox, and Procore.
Receive on-the-job training for relevant manufacturer software to support project-related tasks.

Administrative \& Organizational Tasks:

Collect, organize, and digitally file all documents and communications promptly and accurately.
Maintain a "Customer First" approach by providing outstanding service and addressing inquiries efficiently.
Occasionally, print and distribute mechanical drawings as needed.
Cross-train with other administrative roles to provide coverage when required.
Perform additional duties as assigned by management to support the success of the sales team.

Qualifications \& Requirements

This is a 100% in-office position; remote work is not available.
Minimum of 3+ years of experience in an administrative or sales support role.
Strong written and verbal communication skills, with the ability to interact professionally with clients and team members.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and PDF editing software.
Self-motivated, independent, and eager to learn new systems and processes.
Proven reliability and professionalism, with the ability to work effectively with minimal supervision.
Excellent organizational and time-management skills, with the ability to prioritize and meet deadlines in a fast-paced environment.

This role offers an exciting opportunity for someone who thrives in a team-oriented setting and enjoys supporting a high-energy sales team. If you are detail-oriented, adaptable, and passionate about delivering exceptional administrative support, we encourage you to apply!