Job Title: Showroom \& Design ConsultantCompany: Stone Tile International Inc. Reports To: President Schedule: Tuesday to Friday, 8:30am -5:00pm, Saturday 10:00am -- 4:00pmStone Tile International is looking for a Showroom \& Design Consultant for our Slab Gallery in the GTA to join our dynamic team!
We are continuously looking for the best and most promising individuals to join our tightknit and unique team. We are looking for a person with a positive attitude who enjoys working in a fast-paced environment and understands how important customer service is. The successful candidate will be a proven self-starter who like to take initiative.
He/she will be skilled in developing relationships, assessing customer needs and providing advice on available products while providing unparalleled customer service from the initial greeting to the final sale. What will you do?
- Serve as the first point of contact for the Stone Tile International's Slab Gallery customer walk-ins and call-ins.
- Answer and accurately direct customer requests by asking leading questions and prequalifying.
- Administer, verify, and communicate accurate and detailed product information to customers.
- Assist customers with design recommendations and solutions.
- Maintain relationships with existing client list; develop new clients through various industry sources.
- Input and maintain accurate information in P21, and other software as required.
- Obtain purchase orders and/or deposits in a timely manner.
- Maintain showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers.
- Maintain appropriate and accurate records of requests for information and materials.
- Receive and update payments
- Assist clients with problems, questions and general information
- Assist Customer Service/Sales Teams with samples program/distribution
- Assist with administrative tasks as required
- Other duties as required.
What type of experience and skills do you have?
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3 years experience in customer service or sales in related industries
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Proven sales ability and ability to surpass sales targets.
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Ability to build and maintain lasting relationships with customers
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Ability to create a positive customer experience by understanding and meeting customer needs quickly, professionally, and accurately.
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Thrive on working in a multi-tasking environment where high attention to detail is required.
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Exceptional organizational abilities with task prioritization, use of timelines and time management techniques
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Candidates should have strong interpersonal skills and the ability to work in a fast-paced team environment.
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Competent in all Microsoft Office applications.
Experience with Sage Business Vision considered an asset.
- Exhibit a strong aptitude with numbers.
- Candidates must be committed, self-motivated, and able to effectively work individually as well as part of a team.
- Excellent communication skills, both written and oral.
- Self-motivated and able to work as a team.
- High level of enthusiasm.
- Working knowledge of Microsoft Office SuiteWhat is considered an asset?
- Previous experience in Stone \& Slabs or surfaces industry experience considered an asset.
- Knowledge of P21 Software
- Experience and/or knowledge of interior design
- High levels of enthusiasm
- Professional/mature demeanor under stressful situationsWhy Join Stone Tile?
Stone Tile was founded with a strong vision for high-end quality and design across the stone and tile industry. Our approach has been to provide clients with the cutting-edge in interior fashion for their designs. For thirty years, we have led the industry in providing the newest and highest quality slabs and tiles for our clients.
With the goal in mind to only serve our clients with industry's best product and services, likewise we strive to surround ourselves with the best talent to help us get there. We believe this is possible in part due to our elite team of hand-picked employees whom we have sought to nurture and support in all their personal and professional growth. We believe well-being and success go hand-in-hand, and so we strive to set clear and achievable goals for everyone at the company.
Perks and Benefits:We offer competitive perks and benefits packages for all our employees. We believe everyone deserves the stability they need in order to innovate at their highest capacity. Our packages include:
- Comprehensive health benefits
- Competitive compensation
- Community \& personal development
- Flexible work schedules
- Rewards \& recognition program
- Team bonding events
- Family care \& support (parental leave)Stone Tile is an equal opportunity employer and welcomes applications from all interested parties.
Accommodations for job applicants with disabilities are available on request. To request any accommodations, please specify in your application.
