PLEASE READ:
- This is a 12-18 month contract with potential for extension
- Successful candidate must be available ASAP
- This position is hybrid in office 2-3 days (King Street)
- Successful candidate must have strong EXCELskills
Your new company
Hays Specialist Recruitment has partnered with a insurance company located in Toronto (King Street). We are looking to hire a Underwriting Assistantto join their team on a contract basis of 12-18 months, which has the possibility of extension.
Your new role
- Liaise with Underwriters, Brokers and Reinsurers on behalf of the Underwriting Support Unit as needed to communicate account status and complete or follow up for outstanding subjectivities.
- Liaise with Underwriters to confirm policy issuance instructions for policies, endorsements, forms, notices, certificates, etc and effectively process coding/issuance.
- Review and Analyze informational reports to glean anecdotal information as required by Undewriters (e.g., summarize Loss Runs).
- Respond to internal and external client inquiries in a professional and timely manner.
- Act as an anchor between shared service centres and onshore Underwriting team to make sure the support to Underwriting is seamless.
- Rate premium changes for premium bearing change requests.
- Execute post-bind account management workflow and any handover to Shared Service teams.
- Quality control document output to ensure accuracy of work and that of shared services.
- Monitor the maintenance of electronic file for accounts as required.
- Maintain or exceed the company key performance indicators as required by Operations team.
- Develop strong working relationships and collaborate with Underwriters, Shared Services, and members of the Underwriting Support Unit.
- Assist with Account Receivable collections and troubleshoot as required to ensure payment received reconciles with premium bound.
- Assist with training and knowledge transfer with Shared Services.
- Potential to participate in projects where the Unit may be requested to provide Subject Matter Experts related to the Underwriting Support Unit.
- Potential to participate in projects that relate to process improvement, new system implementation or upgrade, and procedure documentation as required by the Underwriting Support Unit.
- Calculate base rating and apply experience modifications as part of Underwriting package completed by Underwriting Support Unit for Underwriter review -- future responsibility.
Requirements:
- Solid competency in MS Office applications: Word, Outlook, and Excel
- Competency in Adobe Standard or similar pdf conversion tool.
- Excellent interpersonal, written and oral communication skills.
- Strong interpersonal skills in order to work effectively and professionally with diverse groups.
- Excellent attention to detail.
- Proven organizational and problem solving skills.
- Proven prioritization and time management skills with accurate results.
- Ability to work independent and a self-starter.
- Bachelor's degree preferred.
- 2+ years related insurance experience and/or training; or equivalent combination of education and experience, preferable in Professional related products.
- Knowledge of commercial insurance policy forms and regulatory requirements is a plus.
- CIP Designation preferred but not required.
