-
Undergraduate degree in a related field (e.g., Law, Psychology, Public Health, Human Resources, Industrial Relations) or an equivalent combination of education and experience. Graduate degree preferred
-
Minimum five (5) years relevant experience, including significant experience with investigations and case management
-
Demonstrated experience implementing natural justice and procedural fairness principles
-
Experience working with diverse populations including demonstrated effective consultation skills with designated groups
-
Experience with and understanding of trauma-informed and EDIIA-informed approaches
-
Demonstrated experience supporting committees and managing multiple projects simultaneously, effectively prioritizing tasks, and meeting deadlines, managing deliverables and following through on action items in a fast-paced environment
-
Experience producing statistics and reports for presentation and developing educational and training materials
-
Experience identifying risk and mitigation strategies, and opportunities for process improvement
-
Demonstrated experience supporting, facilitating and advising senior leaders through complex processes
-
Advanced proficiency with MS Office Suite; familiarity with case management software
-
Excellent oral and written communication, and interpersonal skills, including strong advisory skills
-
Strong assessment and service planning skills
-
Excellent analytical skills, including supporting data collection in sensitive subject areas, and ability to understand and synthesize information/statistics into comprehensive and actionable reports, identify trends and make recommendations that support more inclusive practices
-
Ability to exercise sound judgment, tact, and discretion in handling sensitive information and client interactions with professionalism and confidentiality
-
Demonstrated initiative and organizational skills, with a strong focus on time management, accuracy and attention to detail
-
Proven commitment to equity, diversity and inclusivity
-
Demonstrated understanding of employment-related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Human Rights Code, Employment Standards Act).
-
Training on investigative practices, including workplace investigations
