Job Summary Job Description What is the opportunity?
What will you do?
- Serve as centre of expertise: Working with Cards, Payments, Loyalty, Banking \& Investments (CPLBI) Enablement teams and collaborating with LOB partners, establish effective communication plans and tactics based on discovery and decision models to get the right communication to the right audience at the right time. Prioritizing communication requests based on each project.
- Provide advice and counsel: Coach, mentor, impact \& influence Regional Banking Enablement teams and key partners to optimize communication planning, practices, and tactics. Conduct strong discovery utilizing the Decision Model to determine business and change impact of an initiative and assigning change tactics on that basis
- Support, facilitate and execute on communications strategies: Develop strategic direction, champion communication excellence and benchmark best practices. Establish KPI's and documented feedback mechanisms into each plan to reinforce change and measure success. Utilize different styles of communications to engage and enable advisors and leaders.
- Support crisis management communications: Work with business partners and other communication specialists (e.g., Corporate Communications, Global Technology \& Operations, Human Resources) across the organization to ensure our advisors are well-equipped to deal with clients and deliver the expected client experience in the event of crises.
What do you need to succeed? Must Have
- University Degree -- specialization in Communication would be an asset
- Excellent oral and written communication skills
- Innovative and Creative -- willing to do things differently
- Strong Impact and influence competencies
- Ability to build partnerships with stakeholders
- Ability to multi-task
- Strong desktop publishing and Microsoft Office capabilities
Nice-to-have
- Knowledge of Canadian Banking
- Change Management/Communication experience
- Adobe Creative Suite Proficiency
- French would be an asset
What's in it for you?
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
Job Skills
Additional Job Details Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I **nclusion and Equal Opportunity Employment**
Join our Talent Community
