Work Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$250,000 - $370,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
The Head of U.S. Compliance, Fair \& Responsible Banking is responsible for leading the second line of defense consumer regulatory compliance risk management function, including the CRA and Fair Banking programs, and supports the Bank in designing and implementing an effective Compliance Management System (CMS) by executing the key elements and processes of the Bank's Compliance Operating Framework across multiple business lines. This role provides expert objective guidance and independent challenge to the Bank's senior executive leadership on compliance and conduct risk issues and programs and on controls required to achieve and maintain compliance with consumer protection regulations. This role leads a diverse team of expert compliance professionals and specialists covering a complex regulatory environment as applied to a broad scope of products and services.
Depth \& Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Directs team of executive leaders, managers and specialists providing risk management, guidance and oversight to multiple business lines
- Develops programs and practices to promote a culture of integrity, ethics, compliance and proper business conduct
- Provides expert compliance risk management and regulatory guidance for executive business partners with respect to new business initiatives and products, regulatory change management, the quality of the control environment, sufficiency of day-to-day controls, and risk issues and events
- Provides strategic and tactical leadership for Fair Banking within the consumer compliance program. ("Fair Banking and Fair Lending Compliance" denotes the Bank's policies, programs and monitoring activities designed: (1) to achieve and maintain compliance with U.S. Civil Rights laws as applied to the business of banking (e.g., CRA, FHA, HMDA, ECOA); (2) to manage the complex regulatory regimes, supervision and examinations pursuant to those statutes; (3) to manage "risk to the consumer" and promote fair treatment of all customers; and (4) to prevent and detect potential violations of UDAAP/UDAP laws and regulations.)
- Serves as a credible and trusted representative of the Bank with our regulators (including OCC, FRB, CFPB, FDIC, State agencies, and others) at all levels, from field examination teams to senior policy-making officials.
- Represents the Bank as a credible brand ambassador and leading professional expert in industry trade associations and in the broader community of compliance, CRA and fair banking professionals (e.g. ABA, BPI, CBA)
- Serves as the owner or resource on projects involving critical and complex laws and regulations that have a significant impact on the Bank's strategy and operations
- Oversees and/or participates directly in bank acquisition due diligence efforts
- Develops and maintains strong business relationships with business leaders, other risk and control partners, legal counsel, auditors, corporate functions and parent company enterprise functions
Education \& Experience:
- Bachelor's degree or graduate degree and progressive work experience
- At least 10+ years' experience in managing a Compliance function or team in a large and complex U.S. financial institution conducting consumer and commercial banking business, or equivalent related experience
- Certified Regulatory Compliance Manager (CRCM) preferred
- Strong knowledge of consumer banking regulations and regulatory/supervisory standards, guidelines and practices of the OCC, CFPB and FRB
- Strong management experience leading regulatory compliance activities
- Strong leadership skills in the development and mentoring of employees
- Strong management, organizational and evaluative process skills
- Ability to analyze complex organizational and process issues to identify regulatory compliance risk exposure.
- Demonstrated ability to develop and maintain productive business relationships with internal partners and external regulators.
- Solid understanding of the role of technology and data in the business.
- Effective negotiation and influencing skills with experience in conveying complex information to executive leaders and governance committees, as well as to general audiences through training materials, written communications and other means
- Strong analytical skills and ability to exercise sound judgment in development and selection of compliance solutions
- Strong collaborative skills and experience leading and working in a matrix environment and on cross-functional teams
- Excellent verbal and written communications skills, including the ability to persuade and influence a broad spectrum of constituents at all levels
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel -- Occasional
- International Travel -- Never
- Performing sedentary work -- Continuous
- Performing multiple tasks -- Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds -- Occasional
- Sitting -- Continuous
- Standing -- Occasional
- Walking -- Occasional
- Moving safely in confined spaces -- Occasional
- Lifting/Carrying (under 25 lbs.) -- Occasional
- Lifting/Carrying (over 25 lbs.) -- Never
- Squatting -- Occasional
- Bending -- Occasional
- Kneeling -- Never
- Crawling -- Never
- Climbing -- Never
- Reaching overhead -- Never
- Reaching forward -- Occasional
- Pushing -- Never
- Pulling -- Never
- Twisting -- Never
- Concentrating for long periods of time -- Continuous
- Applying common sense to deal with problems involving standardized situations -- Continuous
- Reading, writing and comprehending instructions -- Continuous
- Adding, subtracting, multiplying and dividing -- Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities \& duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing -- and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD -- and we're committed to helping you identify opportunities that support your goals.
Training \& Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ********@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
