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Have many careers in one Firm.
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Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
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Learn from deep subject matter experts through mentoring and on the job coaching
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Enable and provide superior client service by proactively communicating with the client to understand needs and expectations, and coordinating with the team to effectively respond.
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Support with project delivery and engagement activities by leading the analysis and problem-solving approach of clients' challenges and providing direction / guidance on development of client deliverables.
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Lead internal initiatives and pursuits by collaborating on content development for thought leadership and proposals, conducting research as required, and coordinating with management and junior team members to effectively meet expectations.
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Lead project management of client engagement and internal initiatives, including project planning and tracking, and status reporting.
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2-5 years of professional client-service experience; consulting experience and/or experience in financial services (i.e., banking, insurance) preferred
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A Bachelor's Degree or Master's Degree in one of the following disciplines Statistics, Engineering, Economics, Accounting, Business Administration or other similar disciplines.
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Relevant work experience includes:
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Conduct risk assessments
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Design fraud program governance and support transformation strategy
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Support vendor selection process for fraud/payment solution providers
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Implement fraud/payment solutions
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Experience with systems/tool integration, functional and non-functional application design, QA, data management, security, testing, and general IT proficiency
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Develop fraud analytics, reports, and dashboards
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Key consulting skills, including the ability to:
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Establish trusting relationships with client, colleagues, and leadership
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Analyze and solve problems, creatively and logically
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Communicate effectively, verbally and written
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Take initiative and self-manage time and workload
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Develop high-quality content for internal initiatives and client deliverables using Microsoft Office suite applications (i.e., PowerPoint, Excel, Word, Visio)
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Manage the end-to-end project delivery, from planning and tracking to providing regular status reporting to client and leadership
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Provide guidance and mentor junior team members, as required
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Has subject matter expertise on Fraud Management (preferred)
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Canadian travel may be required, with the potential for occasional international travel.
