Description: About us: Your opportunity: Your responsibilities will include:
- Analyzing foreign academic documents to assess their authenticity along with ensuring Canadian equivalences
- Creating and/or editing original, published content and materials
- Implementing plans and process improvements for program activities
- Ensuring procedures and guidelines are followed and handling sensitive/confidential information
- Resolving service complaints
- Developing content for instructional workshops
- Collating and organizing data for various reports, including identifying data discrepancies
Essential Qualifications:
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Bachelor's Degree or acceptable combination of equivalent experience.
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Minimum three (3) years' front-line experience, preferably in a medical school or teaching hospital.
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Demonstrated experience with student services and program administration.
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Experience processing documentation for international learners, including work permits.
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Experience collecting and maintaining data and generating reports.
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Experience developing content for instructional workshops.
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Advanced proficiency with MS Office Suite, video conferencing platforms (Zoom) and student information systems
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Strong interpersonal and communication skills, including verbal and written
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Strong customer service orientation, including the ability to resolve complaints.
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Ability to manage multiple deadlines and priorities while responding to urgent and unexpected situations
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Ability to work consistently with meticulous attention to detail
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Ability to function well in a team environment under minimal supervision
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Proven ability to exercise judgement, tact, diplomacy and a high degree of initiative
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Proven ability to deal with matters of extreme sensitivity and confidentiality
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Experience processing documentation for licensing bodies
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Experience processing documents through the IRCC Employer Portal
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Experience working with POWER registration and Online Appointment Tracking System (OATS)
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Approachable
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Communicator
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Diligent
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Meticulous
Diversity Statement
University of Toronto
