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Master's Degree in the field of Education, Information Technology/Instructional Technology, or an acceptable combination of education and experience.
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Minimum three (3) years of recent and related experience working with various educational technologies, instructional design delivery and pedagogical approaches to educational teaching and learning.
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Minimum three (3) years of recent and related experience supporting, designing, developing, and producing educational resources and instructional materials to support online and face-to-face learning environments.
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Learning Management Engine support expertise with knowledge of Canvas is preferred.
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Experience providing consultations and support to faculty/graduate students on teaching and learning-related topics, with a particular focus on educational technologies, including but not limited to, learning management systems, video-conferencing and production, computer-based assessment technologies, plagiarism detection, collaboration tools, and content management.
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Demonstrated experience in conducting research in higher education (e.g. educational technology in higher education).
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Demonstrated experience in analyzing needs, evaluating, and recommending appropriate technology for teaching and learning goals.
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Demonstrated experience with Office 365 products and services.
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Expert proficiency in MS 365 (Word, Excel, PowerPoint, SharePoint).
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Expert proficiency in online learning software packages.
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Excellent verbal and written communication, planning and project management skills.
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Excellent analytical and problem-solving skills.
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Strong customer-service orientation and ability to work with a variety of clients.
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Strong collaborator in a team-oriented environment.
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University-level teaching experience an asset.
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Familiarity with the University of Toronto and knowledge of U of T policies and procedures that impact teaching and learning support is an asset.
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Expertise with computing hardware to support educational technology including a variety of tablets, writing devices, webcams and microphones is an asset.
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Audio visual and video conferencing project coordination, solutions and support expertise is a strong asset.
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Video production is an asset.
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Achievement oriented
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Discerning
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Entrepreneurial
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Multi-tasker
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Resourceful
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Thoughtful