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Champion safe working practices. Create and promote a safe work culture by being a champion of safe work practices.
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Set, achieve and exceed agreed engineering KPIs, including fault reduction and elimination
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Performance management, development and training of the team; daily direct personnel management responsibility
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Lead a proactive customer focused culture
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Drive and support change initiatives for MHE equipment and process improvement
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Build collaborative relationships with key customers and robust communication links
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Manage operational costs
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Direct and coordinate safety meetings creating any needed risk assessments to complete planned work.
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Attend and audit safety meetings held by ETM's to monitor their actions to creating or implementing any needed risk assessments to complete planned work.
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Maintain and improve performance to maximize efficiency of operation in line with KPIs
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Align, priorities and monitor KPI's that support the Customer's optimized service for its end customer/clients
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Champion safe working practices with expedited investigations and corrective actions
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In conjunction with the Sr. Engineering Operations Manager and the HR Team, ensure employee recognition \& discipline (including documenting and resolving policy violations, conducting performance and holding probation review meetings)
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Responsible for personnel management including: time and attendance, time-off requests, establishing and reviewing goals and objectives, general mentoring, driving accountability and assigning daily priorities
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Prioritize daily objectives and KPI's that support the customer's performance and deliveries for optimal end customer satisfaction
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Develop effective customer relationships to facilitate communication and execution to ensure that the customer's deliverables are successfully achieved.
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Involvement in the recruitment and training of new and existing staff
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Lead Engineering Team Managers to effectively prioritize and allocate workload; deploying labor based on the demands and requirements of the task against the competency and capability of resource
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Assessment of engineering team skills and assisting in upskilling and training of staff with a focus on cross training for coverage redundancy
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Set the example for others by demonstrating a relentless focus on quality, efficiency and costs reductions.
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Chair advanced stage formal meetings up to and including dismissal where productivity expectancy, quality standards, process health and safety requirements or conduct standards have not been met
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Champion the process of continuous improvement and developing business cases for funding and detailing implementation plans, with which to guide your management team in delivering initiatives
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Provide training, mentoring, coaching and development of Team
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