Position Summary
Under the general direction of the Housekeeping Manager, this position is responsible for performing housekeeping, cleaning, and sanitization duties of assigned areas at the property. Operates equipment including vacuums, floor polishers, buffers, etc. Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free. Upholds safety and security standards of the corporation including use of personal protective equipment as necessary. Assist in maintaining good public relations with guests by ensuring guest service standards are achieved. This role must contribute to a safe and welcoming work environment for all. Above all else, must embrace and be aligned with Casino New Brunswick's culture and philosophy of providing outstanding entertainment experiences.
Key Accountabilities
- Responsible for cleaning and sanitizing of assigned areas. This would include (but not limited to) the following: sweeping, mopping, general cleanup, vacuuming, debris removal, waxing of floors, etc.;
- Maintain a clean and safe work environment. Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions;
- Ensures any trip or fall hazards are identified, i.e. wet floors or stairs. Ensures hallways and access routes are free of debris and waste;
- Is responsible to monitor the inventory level of supplies;
- Is responsible to ensure that duties are carried out in compliance of departmental or Internal Control Manual policies and procedures;
- Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all patrons, employees and casino personnel;
- Maintain general awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets;
- Ensures compliance with licensing laws, health and safety and other statutory regulations;
- Performs other duties as assigned.
Education and Qualification Requirements
- High School Diploma or comparable combination of equivalent working experience and education;
- Minimum 1 year housekeeping/janitorial experience in a commercial environment preferred
- People-focused and committed to service excellence
- Positive team player with the ability to work in a fast-paced environment;
- Ability to perform tasks and duties effectively and safely within prescribed time limits
- Knowledge of floor care, commercial cleaning products,
- WHMIS trained
- Strong time management and ability to prioritize tasks
- Must be able to pass a criminal background check
- Must be 19 years of age or older
Work Environment Considerations
- Regular office/casino environment, fast paced with multiple priorities, deadlines and deliverables;
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs.
- The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
