Job Description Summary:
Who You Are: Legal Documentation \& Processing:
- Increase worksheet preparation.
- N1 and N2 Serving: Create worksheets (Guideline, Pending/Approved AGI), generate increase notices to process and serve.
- AGI/Tax Decrease: Prepare/distribute disclosure documents, prepare hearing/order packages, organize copies for residents and prepare Certificate of Service (COS) for LTB filing.
Rent Adjustments \& Reconciliation:
- Post AGI/Tax Decrease: Review order and post via Yardi worksheets and/or manual rent calculations, update/post lease charges.
Notices And Compliance Management:
- Issuance of N4s: Review A/R legal and arrears, confirm payments with site team, and generate/serve N4 notices.
- Manage Payment Plan Compliance: Monitor and ensure compliance with payment plans, update legal records, and file breaches where applicable.
- Manage Eviction Orders: Review overdue orders, verify balances, and address maintenance or tenancy issues before proceeding with eviction filings.
Tenant Communication And Reporting:
- Review Small Balances ($0-$250): Prepare and send communication letters to tenants.
- Monthly/Quarterly Reporting: Provide client-by-client updates on arrears and legal statuses.
Legal Filing And Coordination:
- Issuance of Notices (N5, N6, N7, N8): Coordinate with property management, site teams, and paralegals for timely filing.
- L1 and Other Filings: Manage orders and enforce filings as required.
- Tenant Applications (T2, T6, A2): Collaborate with property management, site teams, and paralegals to process tenant applications.
Arrears And Relief Applications:
- Arrears Review: Pull legal reports and follow up on updates and actions related to legal files.
- Relief Applications: Review tenant applications, correspond with tenants, and coordinate decisions with senior leadership. Apply approved or declined credits to tenant accounts.
Additional Administrative Tasks:
- Submit BR/ABR Increase Reports to Payroll: Assist in pulling reports for payroll submission under supervisor's guidance.
Who You Are:
- College Diploma within Business Administration
- Minimum one to two years' experience in Property Management is an asset
- Proficiency in MS Office and Yardi is required.
- Experience in preparing legal documents and ensuring compliance with regulations.
- Knowledge of the RTA.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Proven customer service experience is essential, with a strong focus on responsiveness and courtesy.
- Exceptional communication skills, both written and verbal, are a must.
- Highly analytical and organized, with excellent attention to detail.
- Strong ability to prioritize tasks and stay focused on achieving goals.
- Capable of multitasking effectively while meeting deadlines in a fast-paced environment.
- Proactive in managing time and responsibilities efficiently.
- Dedicated to providing outstanding customer service, maintaining professionalism and courtesy in all interactions.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.
