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Understand business strategy and objectives to a degree where documentation can be created for necessary IT deliverables (e.g. Application roadmaps, Functional specifications)
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In collaboration with the IT Application Leadership and Product Management team, provide input and assist in producing and maintaining a strategy, communication and initiative progress profile for the IT/Business relationship for the area -- e.g. keep current a document of what the business strategy is, the IT initiatives (large and small projects, enhancements, incidents, etc.) aligned with the strategy, how they are progressing, and the business view on the progress. This document would be reviewed on a regular basis with relevant stakeholders including IT Management team, Project Delivery.
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Acts as liaison with business to troubleshoot, investigate, and solve software problems, as well as designing and configuring necessary product modifications to satisfy customer requirements
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Provide consulting services to business by exhibiting functional expertise with an assigned focus on business area and related processes and software application(s) utilized by the business area.
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Prepare deliverables to support the development and deployment of a technical solution, such as functional specifications and configuration/customization guides.
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Identify, define, and model the application requirements for packaged applications and custom components.
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Participate in the design, and configuration of applications supported by the IT application solutions team.
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Work with Application Developers to provide orientation and/or information on the functional aspects of the application solution, explaining system and processing requirements especially during collaborations for technical solutions for a project or operational issue.
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Analyze business unit processes, challenges, and situations to recommend/create solutions.
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Assist with identifying testing scenarios, requirements traceability, and master data setup in preparation for testing.
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Conduct validation testing for application functionality and traceability to requirements.
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Provide functional guidance and support to QA testers for testing and defect management.
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Provide guidance and expertise for application implementation
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Provide support after implementation to address on-going user inquiries.
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Ensure that procedures remain accurate and consistent after implementation. Propose enhancements as needed
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Provide knowledge of functional design best practices and apply to project management methodologies.
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Bachelor's degree in Computer Science, Software Engineering or related field
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At least 3 - 5 years of experience in a senior functional role.
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Strong background and working experience in Microsoft Azure, DataBricks development technologies.
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Business knowledge with a focus on financial applications and processes.
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Understanding and working knowledge of master data management, data integration, security concepts and management of security vulnerabilities
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Knowledge of good documentation practices, capable of adopting and learning new tools, techniques, and approaches.
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Configuration experience with an ERP application is an asset
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Experience leveraging Microsoft and productivity tools (e.g. Project Server, JIRA)
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Development background preferred with SQL (MS SQL, Oracle, MySQL)
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Technical background preferred with MS .Net, C#, SSIS, SSAS, SSRS, REST APIs, message queues, API gateways, Angular JS, Node JS, and other Microsoft technologies including Sharepoint, Project server, PowerBI, Azure Devops
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Ability to analyze problems and provide clear recommendations
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Strong organizational and time management skills
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Must be able to work independently as well with a team
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Strong background in working with teams (IT and business) with varied skillsets supporting multiple products and systems.
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Possess cultural awareness and sensitivity
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Excellent verbal and written communication and presentation skills, able to communicate with technical and non-technical audience
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Strong understanding of software development lifecycle, including traditional and agile methodologies
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Strong understanding and background on Quality Assurance processes
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Reliable, pro-active, and results oriented approach to managing teams
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Strong leadership, coaching, and mentoring skills
