Job Summary Job Description What is the opportunity? What will you do?
-
Lead development and execution of change management strategies to support successful implementation of key strategic initiatives.
-
Foster strong relationships with key stakeholders to gain support for change initiatives
-
Break down strategic problems and analyze data and information to provide insights and recommendations for change strategies
-
Collaborate with stakeholders to provide business context in the design, development, and implementation of change, ensuring alignment between stakeholders.
-
Develop change management solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
-
Conduct detailed impact assessments understanding the effects of the initiatives (people, process, technology)
-
Analyze the scope of change to determine the impact across people, process, financial, technology, and risks developing necessary risk mitigation interventions
-
Build and execute communications plans to drive awareness and understanding, including analyzing audiences, developing key messages, and identifying the right channel, frequency, and sender.
-
Develop success metrics to measure the effectiveness of the change initiatives providing regular updates to senior leaders
-
Oversee end-to-end delivery of change initiatives; process re-design, technology adoption, etc, ensuring the change is integrated seamlessly into business operations minimizing impact
-
Apply expertise and think creatively to address unique or ambiguous situations and to find solutions to problems
What do you need to succeed? Must have:
- 7 years of experience in change management or strategy consulting with a proven track record of leading mid to large scale change initiatives
- Strong understanding of change management principles, methodologies and tools
- Experience developing and executing change management plans and communication strategies
- Ability to manage and engage stakeholders at all levels, with a proven track record of successful collaboration and partnership-building
- Strong analytical and problem-solving abilities
- Strong project management and organizational skills with a demonstrated ability to manage multiple tasks and meet deadlines
- Strong oral and written communication and presentation skills, with the ability to simplify complex information with attention to detail to drive impact
- Strong leadership presence and is adept at effectively communicating with high-level stakeholders, including senior managers and executive teams
Nice-to-have:
- Certification in change management methodologies (i.e. Prosci, ADKAR)
- Passionate about continuous growth and learning
- Comfortable in ambiguous situations
Additional Job Details
Royal Bank of Canada
