Job Description: Description: Key Responsibilities:
- Operational Support for sustaining the day-to-day operations of Mainframe Software and program products.
- Plan, configure and support installation of new Mainframe hardware platform.
- Provide migration support for Mainframe software, networking components.
- Provide decommissioning support for Mainframe software and program products.
- Daily operational changes, Incident/problem management.
- Provide on call/standby support when required. Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status.
- Must adhere to Service Level Agreement (SLA) metrics, device maintenance.
- Providing technical MOP for all changes, ability to provide acquire system captures and articulate/document capture and point or root cause.
- Ability to work on Mainframe DR Hardware installation project activities along with all keep the lights on (KTLO) activities such as O/S, and maintenance upgrades.
Skills Experience and Skill Set Requirements
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10+ years experience providing oversight to support mainframe infrastructure.
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Demonstrated experience overseeing refresh and transition activities, as well as team resources associated with the migration.
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Demonstrated experience with replacement of large enterprise complex services and hardware at large critical locations.
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Demonstrated experience and in-depth knowledge of modern Data Centre service models combined with a solid background in contemporary Data Centre approaches.
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Within 3 years.
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Demonstrated experience with assisting transition and refresh.
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Demonstrated experience in change management activities.
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Demonstrated ability for strong documentation and writing skills.
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Demonstrated knowledge and operational support experience with Mainframe in a large-scale environment similar as the Government of Ontario.
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10+ years demonstrated experience in complex projects related to data center uplifts, migrations.
Must Have:
- 10+ years experience providing oversight to support mainframe infrastructure.
- Demonstrated experience overseeing refresh and transition activities, as well as team resources associated with the migration.
- Demonstrated experience with replacement of large enterprise complex services and hardware at large critical locations.
- Demonstrated experience and in-depth knowledge of modern Data Centre service models combined with a solid background in contemporary Data Centre approaches.
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