Nature \& Scope of Position
This role will be accountable for managing and executing contract and price strategies across all businesses at CHS for individual/SSO/ GPO/Distributor contracts in Quebec. The successful candidate will deliver contract excellence using performance analytics, dashboards and process improvements to drive efficiencies and support business initiatives.
General Duties \& Responsibilities
- Responsible for Contract Life Cycle Management (LCM) for contracts/pricing agreements for all customers in Quebec
- Manage Contract Expirations and Individual/SSO/GPO/Distributor Contract Amendments, etc. including all contracting (new and renewals)
- Lead analytics and contract needs for Individual/SSO/GPO/Distributor contracts and pricing
- Manage KPI for price renewal activities and its financial impact to CHS
- Collaborate with Marketing, Legal, Finance, and Field Sales to both strategically and tactically manage contracting needs
- Enforce the team's adherence to ICU Medical policies by promoting, developing and monitoring Standard Operating Procedures
- Identify and pursue projects to enhance contracting and operational efficiencies
- Work on special projects as assigned
- Participate in contract strategy meetings to identify issues and client requirements, pricing discussions, and provide input on timelines and deliverables.
- Provide customer-facing contract sales report, as applicable
- Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal.
- Investigate pricing discrepancies to determine root cause and implement corrective action to reduce repeat escalations
Knowledge, Experience \& Education
- Significant knowledge base in and experience with the medical device business, Customer base, and GPO landscape
- Bachelor's degree in business, healthcare management or related field preferred.
- Minimum 3 years work experience in a contract management role, such as purchasing, contracting and/or pricing management
- Ability to thrive in a high volume, fast-paced environment
- Strong analytical and problem solving skills with attention to detail and concern for data accuracy
- Strong negotiation and interpersonal skills required
- Excel at managing competing priorities and juggle multiple projects simultaneously
- Professional, self-motivated and self-sufficient in approach to work, with solid interpersonal skills and ability to work within a team environment
- Strong organizational and time-management skills
- Ability to build and maintain positive and effective relationships with others
Language Skills
- Must be proficient in written \& spoken English and Canadian French
- Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow
Technical Skills
- Working knowledge of MS Office suite (Outlook, Word, Power Point, etc.) including advanced Excel functionality. (formulas, data search, pivot tables, etc.)
- Proficiency in utilizing and interpreting financial models and analyses
- Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions
- Working experience in Microsoft Dynamics 365 an asset
We have a hybrid work from home 2 days per week, 3 days in office. This position can either be based in our Montreal office or Oakville HQ.
Salary Range - $65,000- $75,000 per year
