Company Description OUR STORY: SoulCycle and Equinox Hotels
Our Code high performance living disruptive approach dream big sweat the details 110% help each other what's next humility team approach
Job Description
- Professionally greet members and guests
- Scan membership ID's upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members' accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Must have evening and weekend availabilty
Essential Physical Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/