Boldness Imagination Exemplary Excellence
PRINCIPLE MISSION:
Responsibilities:
- Receive orders from clients and analyze their needs.
- Communicate with the different stakeholders in order to offer superior customer service.
- Suggest innovative solutions to clients.
- Communicate, in a timely manner, the relevant information and issues to the immediate supervisor.
- Open files for shipment and enter data in the operational system according to the ISO standards of the company.
- Organize the pick-up and delivery of freight with proof, according to booking.
- Reserve space and follow up with transporters to ensure merchandise is shipped on the planned date.
- Transmit a written notice to suppliers with the details of the shipment including rates.
- Update shipment files and inform clients and transporters.
- Invoice clients, ensuring that all charges for services rendered are included, and all costs are applied according to the agreements (if necessary, verify client's credit with the Accounting Department)
- Comply with procedures established by Bolloré, and within deadlines (performance indicators).
- Establish notice periods and follow up on claims.
- Issue non-conformity notices and customer complaints in accordance with ISO procedures.
- Complete all required trainings including, but not limited to the good distribution of pharmaceutical products.
- All other tasks as requested by the immediate supervisor.
Profile:
Skills and Competencies Required:
We Offer
- A Competitive Compensation PackageComprehensive Health \& Dental Benefits
- Professional Development Opportunities
- Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
