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Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
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One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.
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A comprehensive package that covers health, dental, vision and more.
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Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.
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A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
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Strong technical skills, including the ability to create technical documentation, process maps, and knowledge transfer documents.
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You have a solid understanding of ITIL best practice service delivery and are proficient in Excel at an advanced level.
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You bring a customer - focused mindset with a commitment to high-quality service.
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Strong communication and collaboration abilities for cross-functional teamwork.
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Strong analytical and critical thinking abilities for addressing complex IT challenges.
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Strong planning, scheduling and problem-solving skills.
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Flexibility and adaptability to navigate changing organizational priorities, technology, and processes effectively.
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Sound judgment and strong analytical and risk management skills.
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An educational background includes the completion of a BSc/BA in IT, Computer Science, or a relevant field, or a college/technical diploma in computer studies. Alternatively, a combination of education, training, and experience deemed equivalent and integral will contribute to success in the role.
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An ITIL certification would be considered an asset.
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Adaptability to changing technologies and environments, with the ability to work independently.
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A customer-focused mindset with a commitment to high-quality service.
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Awareness of industry trends and emerging technologies in IT.
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Must have, or rapidly acquire, a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees.
