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Collaborate with internal subject matter experts (SMEs) and stakeholders to assess learning needs and design comprehensive training programs aligned with organizational objectives
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Develop and deliver engaging virtual and web-based training, workshops and courses to employees at different levels
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Apply adult learning principles and instructional design methodologies to ensure effective knowledge transfer, engagement, and skill acquisition
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Incorporate multimedia elements, simulations, case studies, and other interactive elements to enhance learner engagement and promote practical application of skills
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Conduct thorough needs assessments, evaluate the effectiveness of training programs, and gather feedback through various assessment tools, surveys, and evaluation methods
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Continuously enhance and update training materials and resources based on learner feedback, industry best practices, and ongoing changes to our growing product suite
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Collaborate with cross-functional teams, including dealers, marketing, operations, and IT, to ensure seamless integration of training initiatives
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Stay current with advancements in learning technologies, instructional design strategies, and industry best practices, and recommend innovative solutions to enhance the learning experience
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Utilize e-learning authoring tools, such as Articulate Storyline, Rise 360 and HourOne Labs, or similar tools, to create interactive and visually appealing e-learning modules and courses
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Manage daily operations of the Learning Management System (LMS), ensuring a seamless user experience for learners and instructors -- SuccessFactors and Oracle Learning a plus
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Knowledge of dealership operations and Finance \& Insurance preferred
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Experience with on-demand, just-in-time delivery is required
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Knowledge of instructional design principles
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High-level proficiency in design support systems with an emphasis on Adobe Captivate, Canva, MurfAI, HourOne Labs
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Must be able to problem solve quickly as issues arise as our content is subject to rapid changes both program wide and regulatory based
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Project management competency, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
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Exceptional written and verbal communication skills, with the ability to effectively communicate complex concepts to diverse audiences
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Proactive, adaptable, and able to work independently as well as in a team environment
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Willingness to travel as required to deliver training programs and support business needs
