Ready to make a big impact at the NFL? We're on the hunt for a high-energy Director, Business Operations, to lead bold initiatives, streamline processes, and drive results across our fast-paced Toronto-based team.
The Director, Market Operations plays a critical role as the interface to key country stakeholders, leading and championing the day-to-day execution of country plans. This role will be responsible for driving key aspects of the operations, including growing NFL fandom, supporting the NFL teams within the Global Market Program, working with government and municipalities to grow the sports on the grassroots level and collaborating with all other relevant departments of the NFL and NFL International (e.g. Global Events, Consumer Products, Consumer Insights) to drive the growth of the NFL in Canada.
Responsibilities:
- Manage key aspects of the operations of the local territory business, including:
- Business management and KPIs -- lead annual business planning cycle in collaboration and coordination with local Marketing, Sponsorship, CP, Finance teams along with key Global leads. Coordinate inputs and ensure cohesion of plan and deliverables.
- Global Markets Program \& Club Strategy -- serve as the primary point of contact between the Canadian office and the designated clubs with Marketing rights in the territory.
- Stakeholder \& Government partnerships -- develop, in support of the NFL Marketing team, the strategy against developing and maintaining municipal and government relations as part of the growth strategy for NFL Canada.
- Office management, administration (contract and supplier management) and logistics -- act as primary contact for our logistical partners and suppliers.
- Special Projects: Demonstrate flexibility and adaptability in taking on ad hoc projects and organizational challenges.
- Partner with function leads to ensure the territory drives in-market execution and revenue growth.
- Coordinate agencies and service providers -- oversight for business RFP's and adherence to league procurement guidelines.
- Optimize and standardize general operational processes.
- Develop, implement and monitor day-to-day operational systems and process to provide visibility in the goals, progress and obstacles of key initiatives.
- Identify growth opportunities for the business cross-functionally in consultation with domestic and international departments and key industry insights.
Required Qualifications
- Bachelor's degree, with Masters degree a plus.
- Minimum 10 years of work experience in one of the following: consulting, investment, sports, media and/or corporate strategy with a focus on operations.
- Excellent project management skills and ability to deliver against deadlines while simultaneously managing multiple projects.
- Deep knowledge and understanding of the entertainment and sports industry.
Other Key Attributes / Characteristics
- Strategic thinker with Operational Focus -- can balance high-level vision with the ability to execute the day-to-day details.
- Strong relationship builder -- adept at developing trust-based, long-term relationships with key stakeholders.
- Adaptable and resilient -- comfortable navigating shifting priorities, and the fast pace of international business and the sports industry.
Salary / Pay Range
This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range.
Terms / Expected Hours of Work
- NFL employees are required to work 40 hours per week. Offices are centrally located in downtown Toronto and currently require minimum four day a week in office presence.
Travel
- Role may require Domestic or International travel at certain point in or outside of season. Passport required.
$165,000 - $200,000 CAD
At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.
NO RELOCATION ASSISTANCE WILL BE PROVIDED.
The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.
