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Design and develop interactive and engaging learning programs to support organizational talent development needs.
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Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
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Lead learning and development programs through design, development, facilitation and evaluation---partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
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Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
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Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
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Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
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Provide input to the training budget process.
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Maintain and update current core curriculum and compliance training programs and materials.
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Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
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Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
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Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
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Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
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Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.
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Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
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Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
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Communicate appropriate context, standards and prescribed limits for work stream team members.
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Establish effective working relationships with work stream team members
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Bring out the best in others, empower, and constructively stretch talent
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Give authentic feedback on performance and potential
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Collaborate with others to drive flexible and iterative solutions, quickly and easily
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Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
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Help others see the impacts of their efforts and proactively engage other functions to get input
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Encourage others to freely share their point of view and be open to feedback
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Model Indigo's Guiding Principles and convey a positive image in everything you do
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Celebrate the diversity of thought and have an open mindset
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Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
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Embrace, champion, and influence change through the HR team and the organization
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Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them
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Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
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University degree in Human Resources, Education or Adult Training and Development
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Must demonstrate a solid understanding of adult learning principles and design methodologies
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Strong instructional design and visual design skills - sensitivity to layout, typography and colour
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Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
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Highly proficient in using multimedia technology to enhance training/learning experiences
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Exceptional writing, editing, and researching skills
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Expert multi-tasking, prioritization, and project management abilities
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Strong organizational skills and relentless attention to detail
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Proven ability to consistently meet and exceed goals and deadlines
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Able to quickly learn new product releases and industry trends
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Self-starter with demonstrated ability to drive results and get the job done
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Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues
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Experience using Articulate 360, or similar, to create learning content
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Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
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Experience with Adobe Creative Suite
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Experience managing LMS, LCMS, and online learning platforms
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Experience using video editing software
