This important role reports to the Heads of Culture, Leadership \& Enterprise Development and the BMO Academy team. The successful candidate will perform administrative, financial, and human resources tasks, providing professional support to leaders and teams. The role ensures operational processes and standards are followed, identifies improvement opportunities, and supports program management across various initiatives.
Administration \& Operations
- Provides senior-level administrative support to two large, diverse teams, including senior executives.
- Manages calendars, schedules events, books meeting rooms, and coordinates resources for meetings.
- Arranges travel, including flights and hotels.
- Supports vacation and absence scheduling, ensuring alignment with business needs and guidelines.
- Coordinates with internal units and vendors on premises, relocations, and office supplies, minimizing operational disruptions.
- Compiles and formats data for reports and dashboards.
- Maintains filing systems and documentation, ensuring accessibility.
- Assists in planning and implementing administrative programs.
- Monitors budgets, processes invoices, and tracks expenses within budget.
- Maintains inventory of supplies and verifies receipt of orders.
Communications \& Team Engagement
- Plans and coordinates team and departmental events.
- Develops and distributes communications, including correspondence, presentations, and policies.
- Coordinates staff training logistics.
Program Implementation
- Contributes to planning and executing programs and solutions, adhering to service standards.
- Supports strategic initiatives, including communication and logistics.
- Assists in change management activities.
Relationship Management
- Collaborates with stakeholders to achieve business objectives.
- Builds effective internal and external relationships.
Qualifications
- Typically 7 years of relevant experience in an administrative or support role, with a post-secondary degree.
- Preferred HR designation (e.g., CHRP, ADR).
- Knowledge of HR disciplines, systems thinking, and agility.
- Proficiency in technical skills through education or experience.
- Excellent verbal and written communication skills.
- Strong collaboration skills.
- Intermediate analytical and problem-solving abilities.
- Intermediate influence skills.
- Data-driven decision-making capability.
- Expertise in organizing information accurately.
- Creative thinking and solution proposing skills.
- Judgment to diagnose and solve problems within rules.
- Ability to work independently.
Additional Details
Salary range: $44,500 - $82,500; pay type: salaried. Compensation varies based on location, skills, experience, and qualifications, and may include bonuses and benefits. For more details, visit Total Rewards.
About Us
BMO is driven by the Purpose: "Boldly Grow the Good" in business and life. We aim to create lasting positive change and support our employees' growth. Learn more at our careers page. We are committed to an inclusive workplace and provide accommodations upon request.