Job Summary
Key Responsibilities
- Receive, sort, scan, and import physical and digital mail/documents into appropriate systems.
- Process and manually complete Family Health Group (FHG) forms with a high degree of precision and accuracy.
- Organize, file, and maintain digital and physical records in compliance with company standards and privacy regulations.
- Utilize Electronic Medical Records (EMR) systems for document management and data input.
- Uphold strict confidentiality standards while handling sensitive medical and administrative information.
- Follow established procedures, company scripts, and internal policies consistently and accurately.
- Support additional administrative tasks and assist with record management projects as needed.
- Participate in cross-functional team initiatives post-training, based on availability and organizational needs.
- Adapt to evolving responsibilities in response to business demands and regulatory developments.
Required Skills \& Qualifications
- Demonstrated administrative experience with strong organizational and multitasking capabilities.
- Fast and accurate typing skills; exceptional attention to detail is essential.
- Ability to work efficiently, independently, and quietly in a professional office environment.
- Excellent written and verbal communication skills in English.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Comfortable navigating and inputting data into Electronic Medical Records (EMR) systems (experience is an asset).
- Ability to handle sensitive information with discretion and maintain strict confidentiality.
- Strong problem-solving skills and a positive, collaborative attitude.
- Ability to stand and move around as necessary to manage mail handling and document processing tasks.
Education \& Experience
- Graduating or final-year post-secondary students are encouraged to apply.
- Post-secondary diploma or degree in Business Administration, Office Administration, or a related field is preferred.
- Minimum of 2 years of experience in an administrative, mailroom, or office support role is preferred.
- Experience working in a healthcare or medical office environment is considered an asset.
- Previous experience handling records, scheduling, and administrative support tasks is advantageous.
Other Role Requirements
- Must be fluent in English and able to accurately read and interpret forms and procedural documents.
- Basic computer literacy and comfort with administrative technologies are required.
- Ability to lift, carry, and transport mail and documents as part of daily tasks.
- Strong work ethic and the ability to maintain a calm, professional demeanour within a team-oriented environment.
Job Details
- Job Type: Part-Time.
- Availability: Days, Evenings, Weekends.
- Experience Level: Entry Level.
- Compensation: $17.20 per hour (Minimum Wage).
- Work Setting: On-site -- Professional Administrative Office Environment.
- Location: 1902 Robertson Road, Ottawa, Ontario.
- Employment Term: 3-Month Employee Contract with the potential to extend based on performance and business needs.
About Appletree Medical Group
