Training Design and Support Specialist

Canadian Blood Services • Ottawa, Ontario, Canada • 12h ago

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

About the role

Collaborating with training course owners, subject matter experts, and management to conduct training needs analyses to define instructional, educational, and performance objectives.
Develop effective and engaging training materials/courses that meet defined learning objectives, for both technical processes and corporate programs.
Engaging with stakeholders and learners to assess the effectiveness of training materials/courses.
Staying informed of industry best practices related to adult learning principles, training design and development, and training management processes to facilitate continuous improvement.
Facilitating communities of practice for training developers to strengthen the quality of training materials and courses.
Supporting course owners, you will provide the necessary information for submitting work orders to the LMS administration team.
Verifying that all process documentation and training materials meet required standards to ensure compliance with Canadian Blood Services' quality management system and regulatory requirements.
Perform other tasks as required.
Post-secondary level education in a relevant discipline from a recognized academic institution, or equivalent professional education, certification (ex. Certified Training and Development Professional) and experience.
Minimum of 5 years of related experience in instructional design, education program development, or training material development.
Proven experience successfully interacting and building credibility with senior managers and other organizational groups
Knowledge of core quality management system processes, including training management, and experience in a regulated environment would be an asset.
Knowledge of adult training and education.
Demonstrated ability to develop eLearning modules using the Articulate 360 suite of products (samples required); working knowledge of Adobe Creative cloud (Photoshop, Illustrator, Premiere); knowledge of video production and editing; and familiarity with generative AI.
Familiarity with augmented and virtual reality.
Ability to work independently with sound judgment and understanding of when to seek direction and when to escalate

What we offer you

4 weeks' vacation.
Annual performance award up to 6%.
Comprehensive group health, dental and vision benefits for you and your family.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week.
You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
You may be expected to travel to alternate Canadian Blood Services offices or site locations, including head office in Ottawa at 1800 Alta Vista Drive, for biannual in-person team meetings or as required.

Canadian Blood Services

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