user support technician

JumpModel • Edmonton, Alberta, Canada • 11h ago

Overview

Bachelor's degree

Experience

Responsibilities

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Manage incidents
Information Technology Infrastructure Library (ITIL)
Servers
Database software
Oracle
SQL
Spreadsheet
XML
Enterprise resource planning (ERP) software
Fast-paced environment
Work under pressure
Attention to detail

Related Jobs

user support technician

JumpModel • Edmonton, Alberta, Canada • 12h ago

Support Technician

12h ago

Environmental Planner (Intermediate)

Associated Engineering • Edmonton, Alberta, Canada • 4min ago

Planner

4min ago

Quality Process Manager

Aplin • Edmonton, Alberta, Canada • 9min ago

Process Manager

9min ago

Assembler

Durabuilt Windows and Doors • Edmonton, Alberta, Canada • 9min ago

Assembler

9min ago

Analyst, Mortgage Underwriter

National Bank of Canada • Edmonton, Alberta, Canada • 15min ago

Mortgage Underwriter

15min ago

medical receptionist

Job Bank • Edmonton, Alberta, Canada • 20min ago

Medical Receptionist

20min ago

Regional Sales Manager

Carmel Industries • Edmonton, Alberta, Canada • 25min ago

Sales Manager

25min ago

Sales & Service Coordinator

LD Filtration • Edmonton, Alberta, Canada • 25min ago

Service Coordinator

25min ago

Outside Sales Internship - Summer 2025

Uline • St. Albert, Alberta, Canada • 25min ago

Outside Sales

25min ago

Technical Sales Specialist

SS Metrology Solutions • Edmonton, Alberta, Canada • 25min ago

Sales Engineer

25min ago