Description: About us: Your opportunity: Your responsibilities will include:
- Acting as a first point of contact, responding to inquiries and providing detailed information on program and course requirements.
- Scheduling appointments for prospective students, applicants, and current students to address individual needs
- Scheduling meetings, courses/modules and seminars
- Coordinating room bookings and troubleshooting timetabling as needed
- Receiving and checking completeness for award competition submissions, passing them on for review
- Maintaining records and generating reports
- Assisting with the coordination and communications related to the weekly student seminar series
Essential Qualifications:
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Advanced College Diploma (3 years) or acceptable combination of equivalent experience
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Minimum two years of related experience, preferably in an academic environment
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Demonstrated student service experience including collecting applications for awards and checking for completeness, coordinating examination timetables and program activities and coordinating the process for assignment submissions, grades and course evaluations
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Experience supporting committees and coordinating logistical details for events
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Experience providing detailed information on program and course requirements and policies, scheduling appointments for prospective and current students to address individual needs
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Demonstrated experience managing databases and generating reports
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Advanced technical skills in MS Office and student information systems
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Exceptional interpersonal and communications skills (both verbal and written) with a strong customer focus
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Ability to follow documented procedures and guidelines and communicate these to others to ensure compliance
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Proven ability to work independently and effectively manage high volumes and varied duties with competing deadlines
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Attention to detail and accuracy is essential
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Communicator
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Diplomatic
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Organized
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Proactive
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Resourceful
Diversity Statement
University of Toronto
