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Job Title
Position Overview Canadian Warmth,
What You'll Do
- Deliver a superior customer service journey reflective of Canadian Warmth.
- Provide customers with product recommendations that meet their needs though expert product knowledge.
- Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
- Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach around upcoming product launches and brand events.
- Engage and inspire assigned clients by facilitating personal shopping appointments.
- Achieve or exceed personal sales goals and other key performance targets that drive store results.
- Contribute to a positive and productive store environment through teamwork and collaboration.
- Demonstrate curiosity and passion for learning and development by participating in all educational initiatives and strategies.
- Actively seek feedback to improve performance and cultivate personal and professional growth.
- Consistently demonstrate company values and behaviours in all interactions.
- Support with the execution of all operating standards.
- Accurately and efficiently utilize register systems and store tools in compliance with Canada Goose standards.
- Support in the upkeep of overall physical store maintenance and cleanliness.
Let's Talk About You
- Minimum 2 years of retail experience, preferably in a customer focused environment.
- Proven track record of successful sales experience.
- Previous experience working with luxury lifestyle brands in high-volume traffic locations.
- Ability to stand for long periods of time and flexible to work retail hours including evenings, weekends, and holidays.
- Excellent time management and multi-tasking skills.
- Ability to work efficiently in a fast-paced and team orientated environment.
- Adaptable to the elements that may impact the overall customer experience.
- Excellent communication and interpersonal skills.
- Self-motivated, able to work independently and knows when to seek guidance.
- Basic computer skills in Microsoft Office, specifically, Word and Excel
- Proficiency in another language is an asset.
What's in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards \& ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
