Customer Service Assistant Department Manager - Full Time
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Job Overview
We are seeking a passionate Customer Service Assistant Department Manager who enjoys working in a fast-paced, team-oriented environment and has a love for food! This is an excellent opportunity to advance your career in a leadership role, assisting the Customer Service Manager in daily operations.
Responsibilities
- Motivate and mentor team members
- Support and participate in team meetings
- Coach and train team members to ensure high productivity
- Handle team member and customer issues effectively
- Uphold company policies on health \& safety, food safety, and loss prevention
- Provide exceptional customer service to team members, customers, and vendors
Qualifications
- Minimum 1-year experience in a customer service department
- Strong customer service and relationship-building skills
- Leadership ability to coach, motivate, and work in a fast-paced environment
- Proficiency with computers and quick learner of new systems
- Ownership and urgency in issue resolution
- Effective communication and listening skills
- Creativity in creating eye-catching displays
- Ability to role model and inspire behaviors aligned with company values
Work Environment \& Requirements
- Retail store setting
- Availability to work days, evenings, and weekends
- Travel required for off-site events
Benefits \& Culture
- Competitive wages and flexible benefits
- Opportunities for career advancement
- A supportive team environment that values collaboration
- Recognition and rewards for team members
Longo's is committed to accessibility and will provide accommodations upon request during the recruitment process. For assistance, contact the Human Resources Coordinator at 905-264-4100 or [email protected].
