Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Top 100 Most Loved Workplace
PRIMARY PURPOSE :
Reporting to the Team Leader, the Claims Adjuster, Auto is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES :
- Manage comprehensive desktop investigation of assigned claims, including obtaining all required loss details, determining coverage and validity, communicating with insured and claimants, preparing reports, and negotiating settlements.
- Maintain accurate records based on company standards and procedures, using company custom computer systems.
- Review and interpret policy wording to confirm and apply coverage of losses.
- Manage billing for assigned files efficiently within specified timelines.
- Develop and maintain excellent working relationships with existing clients to further business.
- Engage in continuous education to stay updated with industry and legislative changes.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES :
- Perform other duties as assigned.
QUALIFICATIONS :
Education \& Licensing
Experience
- 1 to 2 years of auto claims adjusting experience.
- Proven skills in adjusting, negotiating, and analytics.
- Excellent interpersonal and communication skills.
- Advanced computer skills including Office, Outlook, and web-based applications.
Skills \& Knowledge
- Passion for customer service.
- Demonstrated adjusting, negotiating, and analytical skills.
- Excellent oral and written communication skills.
- Proficiency in Office, Outlook, and web applications.
The statements in this document are intended to describe the general nature and level of work performed. They are not exhaustive, and management may modify duties as needed.
We are committed to inclusive, barrier-free recruitment and selection processes. Please advise Colleague Resources if you require accommodation during the process.
Sedgwick is an Equal Opportunity Employer.
